At Batsi, we understand that plans can change. Our cancellation policy is designed to be fair to both customers and service providers.
You may cancel a booking at least 2 hours before the scheduled time without any penalty.
Cancellations made less than 2 hours before the appointment may incur a cancellation fee of up to 50% of the service fee, depending on the service provider’s policy.
No-shows without notice may result in full charges and may affect your ability to book future services.
Providers must notify customers of cancellations at least 2 hours in advance.
Repeated last-minute cancellations may lead to account review or suspension.
